Last Updated: September 16, 2026

At Athletix, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

• Your name

• Phone number

• Email address

• Billing and shipping address

• Order and purchase details

• Payment-related information

• Information you provide when contacting customer support

• Device, browser, IP address, and website usage information

We only collect information that is reasonably necessary to operate and improve our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders.

• Confirm and communicate with you about your orders.

• Process payments and prevent fraudulent transactions.

• Provide customer support.

• Handle returns, exchanges, and refunds.

• Improve our website, products, and services.

• Send promotional emails or messages when permitted by applicable law or where you have agreed to receive them.

• Maintain the security and functionality of our website.

• Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment providers. We generally do not store your complete credit or debit card information on our own servers.

Payment providers may collect and process payment information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly.

• Remember your preferences.

• Understand how visitors use our website.

• Improve website performance and user experience.

• Support advertising or marketing activities where applicable.

You can adjust your browser settings to control or block cookies. However, disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties that help us operate our business, such as:

• Payment processors.

• Shipping and delivery companies.

• Website hosting and technology providers.

• Analytics and marketing service providers.

• Customer support providers.

• Government authorities or legal professionals when required by law.

These parties are expected to handle your information appropriately and only for relevant business or legal purposes.

6. Order and Delivery Information

To fulfill your order, we may provide relevant information such as your name, phone number, and delivery address to our shipping or courier partners.

This information is used to deliver your order and provide related delivery services.

7. Marketing Communications

If you have agreed to receive promotional communications from us, we may send you information about new products, offers, discounts, or other updates.

You can unsubscribe from marketing emails or promotional communications at any time by following the unsubscribe instructions provided in the message or by contacting us.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

10. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Withdraw consent where processing is based on consent.

• Opt out of certain marketing communications.

To make a privacy-related request, please contact us using the contact information provided on our website.

11. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

12. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided us with personal information improperly, please contact us so that we can take appropriate steps.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on our website.

Thank you for trusting Athletix with your information.